Special Delivery…to your Volvo?



 
In another step towards simplifying daily life, Volvo has announced a technological concept that could result in online orders being sent directly to your vehicle.

The service, which will be showcased at the Mobile World Congress in Barcelona, will allow consumers to have their shopping delivered straight to their car, no matter where they are.
Volvo’s new digital keys technology means that car owners will be able to choose their car as a delivery option when ordering goods online. Via a smartphone or a tablet, the owner will be informed when a delivery company wants to drop off or pick up something from the car.

Having accepted the delivery, he or she then hands out a digital key and can track when the car is opened and then locked again. Once the pick-up or drop-off is completed, the digital key ceases to exist. The system is based on the functionality of the telematics app Volvo On Call, which, among other things, makes it possible to remotely heat or cool the car and see its position or fuel level via the mobile phone.
The technology was trialed during a pilot program of 100 people, 86% of which agreed that ‘roam delivery’ saved them time. The innovative use of ‘digital keys’ will now make it possible to save time, money and reduce environmental impact, following completion of the first tests of the concept.
With connected services such as “roam delivery”, the future car will be much more than just means of transportation. Earlier this year Volvo Cars launched Sensus Connect, an integrated on board navigation and infotainment experience. Volvo Cars’ strategic partnership with Ericsson builds further on the idea of the Networked Society by examining a host of consumer centric concepts around the “Connected Vehicle Cloud” that will see the driving experience revolutionized over the coming years. 

Saving time and reducing stress

Last year, 60% of people shopping online had problems with the delivery of their item. Research revealed that people across the globe feel increasingly stressed in their daily lives. In a report from Future Foundation, all of the countries studied showed an increase from 2010 to 2011 when responding to the statement “I’m often under time pressure in my daily life”.
Despite the rise of online shopping, research has also revealed that over a half of people are not at home to receive online deliveries, leading to further hassle and time wasted through failed deliveries. Consequently, consumers feels significantly restricted, find their day to day significantly disrupted which results in unnecessary and avoidable constraints on the most precious of commodities, time.

Deliveries directly to car, allowing for ‘roam delivery’ is one example where Volvo Cars explores the potential of connected cars to create solutions which will simplify the customers' everyday lives. The pilot program has also revealed 92% of people found it more convenient to receive deliveries to their car than at home.

 New possibilities to deliver to where persons are – not places
“By turning the car into a pickup and drop-off zone through using digital keys we solved a lot of problems since it’s now possible to deliver the goods to persons and not to places. The test-customers also indicated that the service clearly saved time. And the same thing is valid for delivery companies a well! Because failed first-time deliveries cost the industry an estimated €1billion in re-delivering costs. We are now further investigating the technology of digital keys and new consumer benefits linked to it," says Klas Bendrik, Group CIO at Volvo Car Group.

“It's all about finding solutions that are intuitive and easy to use and that create benefits in the everyday lives of our customers. The important thing is to make these complex and advanced systems easy to understand for everyone, even behind the wheel. Deliveries directly to the car are just one first example of that," says Klas Bendrik.
Find your Volvo at Lehman Volvo in York WWW.LEHMANVOLVOYORK.COM or Lehman Volvo in Mechanicsburg WWW.LEHMANVOLVO.COM

Comments

Post a Comment

Popular posts from this blog

Lehman Volvo York’s #1 Service Department

Image
Lehman Volvo York is proud to announce its Service Department’s achievement of being titled the ‘#1 Customer Service Satisfaction Volvo Dealer in the Northeast Region’.  This award is given to the Volvo dealer with the highest CSI (Customer Satisfaction Index) scores during the quarter. Lehman Volvo York cannot thank its remarkable customers enough for rating them #1 in the market!  Pictured from Left to Right: Ray Bromley, Bob Reichert,  Jason McKinsey, Keirstin Daily and Darryl Markey. On August 12, Volvo Aftersales Market Manager, Bob Reichert, presented the Lehman Volvo York team the prestigious award. You may see Lehman Volvo York’s plaque and banner proudly displayed in the Service Department. Congratulations to Jason McKinsey (Service Manager), Keirstin Daily (Service Advisor), Darryl Markey (Parts Manager), every talented Volvo Technician, and the rest of the service team on receiving this award! Follow us on Facebook and Twitter to st...
Read more

Here is your Volvo Safety...

Image
What you see above is the result of an accident between a tractor trailer, a Volvo XC60...and another tractor trailer. If you think the end result is devastating, just be aware...the driver and passenger of the Volvo XC60 walked away from this accident with only minor injuries. This accident happened in Brussels a couple of days ago, here is some of the report from their newspaper: A car containing a mother and daughter crashed into the back of a truck. The vehicle disappeared completely under the rear end of the heavy truck. To make matters worse, a heavy truck crashed into the Volvo XC60 from behind. The result was a lot of scrap. The emergency services had to rescue the two women from the car, who were trapped for more than one hour. The fire brigade had to cut off the roof of the vehicle before being able to set them free. The two ladies must have had a guardian angel as they got off with only minor injuries. They were taken to the hospital for a routine check up So wh...
Read more

How do I get one of those red plates?!

Image
It's a question we get every now and then. "How do I get one of those red plates?"...those red plates you see on various Volvos in Central Pennsylvania are actually Swedish Tourist plates. And the way to get them is to purchase your next new Volvo from Lehman Volvo through the Overseas Delivery program. In addition to being the BEST way to purchase your new Volvo, the Overseas Delivery program provides you with complimentary airfare for 2 to Sweden, a complimentary hotel stay and yes...that little red plate. Its another benefit to the program...Volvo provides you with complimentary European registration and Insuraunce for up to 14 days. And with that, your vehicle becomes a tourist vehicle. Once it reaches the US, Volvo makes sure that your red tag stays with the car, so you have a very cool and unique souvenier to remind you of the time you drove your Volvo in Sweden. Want more info on the Volvo Overseas Delivery program? Check out Lehman Volvo in York WWW...
Read more