Friday, July 15, 2016

#1 In Sales Customer Satisfaction

Lehman Volvo Cars York has been recognized by Volvo as the “#1 in Sales Customer Satisfaction” in the Northeast Region.  This award is given to the Volvo dealer with the highest CSI (Customer Satisfaction Index) score during the first quarter in 2016.

Picture left to right: Jim Slatt, Terri Palmer, Bob Baker
“Our Sales Team works extremely hard to make sure our customers are 100% satisfied,” says Jim Slatt, Lehman Volvo Cars York Sales Manager.  “Thank you to all of our customers who have commented on our efforts in presenting the best buying experience. We appreciate every one of you.”
This sales award is a first for Volvo.  After presenting the “#1 Service Customer Satisfaction” award to dealers for the last year, Volvo is now recognizing sales customer satisfaction and will award the #1 Volvo dealer every quarter. Currently, Lehman Volvo Cars York is named #1 in both service and sales customer satisfaction.  "We are excited about being the first in the region to have received both awards!" says Jim Slatt.
Lehman Volvo Cars York proudly stands #1 in the region and 3rd in the nation in Sales CSI. 
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