Tuesday, December 26, 2017

Jason's Journal: Replacing your Volvo's Battery

 Replacing your Volvo's Battery
By: Jason McKinsey

Volvos today are equipped with advanced technologies.  Some technology systems are designed to keep passengers safe, while others provide entertainment and useful travel and vehicle information.  Regardless of what the technology systems are designed for, all of them require electrical power from the vehicle.  While the vehicle’s battery does not directly supply power to these systems once the engine is running, the battery is a very important part of the electrical system.

With the introduction of Start/Stop Engine technology, Volvo now utilizes two batteries in every new vehicle.  One battery is designed to start the engine, while the other battery is used to maintain the technology systems during the Start/Stop sequence. Volvo’s use of batteries will continue to evolve, as the automotive technology becomes more complex.

There are two main types of batteries in Volvos: Starting-Lighting-Ignition (SLI) and Valve-Regulated Lead Acid (VRLA).  An SLI battery is lead acid based and has been used in Volvos for years, while the VRLA battery is an Absorbed Glass Mat (AGM), a newer style that has a higher resistance to being discharged.  If a lead acid battery is left in a discharged state, a chemical reaction will occur causing the lead plates inside the battery to become coated, and leaving the battery weak. If this happens just once, it can reduce the battery’s lifespan by a third. An AGM battery is not as severely affected by being discharged.  Maintaining a charge on both types of batteries is very important.

If you plan to store your Volvo for more than 30 days, I would recommend using a trickle charger to maintain the battery’s state of charge.  This will greatly extend the life of your battery.  I would also recommend keeping a lead acid battery cool and away from high temperatures.  A battery mounted in the trunk area far away from the engine, will last years longer than the same battery mounted in the engine compartment area.

When you find yourself in need of a replacement battery, there are several things to consider.  First, you will need to determine which battery group is needed.  The battery group refers to the physical size of the battery and the position of the battery terminals.  The group is shown as a two digit number, or sometimes as a two digit number with a letter. For example, group 48 or group 51R.  Secondly, you will need to properly install the battery with the correct Cold Cranking AMP (CCA) rating.  The CCA rating is the amount of current the battery can supply at zero degrees Fahrenheit. An incorrect rated battery can cause false battery warning messages, and can be unreliable in cold temperatures.  Finally, you will need to determine the length of the battery warranty.  A good battery should have at least 2 years of full coverage on the battery and a pro-rated coverage of an additional 3 years. The length of warranty can be a good indicator of the battery quality.

Unfortunately, a battery doesn’t always provide a warning prior to failing, but thankfully, a battery’s current condition can be easily checked. If it has been a while since your last battery check, or you feel there is an issue with your current battery, please contact our service department for a complimentary battery check (offer ends 1/31/2018). 

Call 717-755-7676 or go online to schedule your appointment.  Happy Holidays from the Lehman Service Team!

Saturday, December 23, 2017

Lehman Volvo Cars' Holiday Tradition

There are many parents in the Central Pennsylvania region who simply cannot afford new child seats for their families and unfortunately end up compromising on safety. Lehman Volvo Cars stands behind its core value of safety and provided families in need of car seats with new infant, toddler, and/or booster seats.  The “Protect the Gifts” Car Seat Campaign is a special program that promotes safety in a unique way.

Lehman Volvo Cars selected families from e-mail nominations that were received in November.  A total of 64 new car seats were provided and safely installed to the selected families on Friday, December 8th at Lehman Volvo Cars in York and Saturday, December 9th at Lehman Volvo Cars in Mechanicsburg.

A special thank you to all of the volunteers from Safe Kids Pennsylvania that safely installed each and every car seat!

Below are just a few photos from Lehman Volvo Cars car seat installation days in York and Mechanicsburg! Happy Holidays from the Lehman family to yours!

Sisters getting fitted for their new car seats in the showroom (it was a bit chilly outside)!

Families learning how to properly use their new car seats!

This little guy has some growing to do before graduating to a backless booster seat.  He sure was making the volunteers laugh and smile while his convertible car seat was being installed into his family's vehicle!

The Lehman Volvo Cars Protect the Gifts car seat campaign would not be possible without all of its volunteers.  Thank you to all of the Certified Car Seat Technicians who safely installed every seat.

Stay connected with Lehman Volvo Cars--follow us on Facebook and Twitter!

Thursday, December 21, 2017

Lehman Pre-Owned Report: Where a Car Comes from Matters

Where a Car Comes from Matters 
By: Dan Lehr, Lehman Volvo Cars Pre-Owned Sales Manager

When the decision comes to purchase a pre-owned vehicle, one of the main concerns shoppers have is the history of the vehicle they are looking to buy. Looking at the differences in model, equipment, and color combination, each vehicle is unique, and of course, the history of each vehicle is also unique.  

When a car is properly maintained, it should serve a long and (relatively) drama-free life on the road. However, if routine maintenance isn’t followed, there are bound to be issues somewhere along the way. 

Lehman Volvo Cars is fortunate in that most of our pre-owned inventory falls into three main categories: Off-Lease Vehicles, Customer Owned Trade-ins or Dealership-Owned Vehicles. Let’s take a look… 

Off-Lease Vehicles:
A common misconception about off-lease vehicles, is that they tend to be a little rougher around the edges. Quite the opposite is true with the off-lease vehicles Lehman Volvo Cars acquires. With the factory support of complimentary routine maintenance for 3 years, most off-lease Volvos have had a full history of proper maintenance.  

Off-lease Volvos are also offered exclusively to Volvo Authorized Dealers before they end up on the auction block. That means we have first choice in selecting only the finest-condition vehicles as soon as they are eligible to be purchased.  

Customer Trade-ins:
Lehman Volvo Cars has the benefit of having a very strong customer base and loyalty rate. As a result, we are constantly trading in well-serviced Volvos on newer Volvos. These highly sought-after trades are in strong demand for good reason; there is no guesswork in their maintenance history and of course, they have been well maintained. Since we service every Volvo we sell, we know the vehicles very well. 

Dealership Owned Vehicles:
Sometimes the best Pre-Owned vehicle you can buy actually never leaves the ownership of Lehman Volvo Cars. To help supplement our service loaner fleet, we put new vehicles in our temporary loaner fleet. When the vehicles are eligible to be put back into inventory, they can be upgraded with Volvo’s Award-Winning Certified Pre-Owned Warranty. This provides warranty coverage up to 100,000 Miles or 7 years from when the vehicle first went into service plus you pay less for your new slightly-used vehicle! Additionally, there may be other qualifying incentives at the time of purchase to benefit from.  

Certified Warranty is the Difference Maker
No matter how we obtain our Pre-Owned vehicles, every vehicle that is eligible comes standard with the Volvo Certified Pre-Owned Warranty. The peace of mind provided by this warranty means a rigorous 130 point inspection has been completed, only genuine Volvo parts have been used AND you have 24 hour roadside assistance during the duration of your warranty period.

View Lehman Volvo Cars' pre-owned inventory here: York & Mechanicsburg

Wednesday, December 13, 2017

Collecting Toys for Toys for Tots

During this Holiday Season, Lehman Volvo Cars is proudly accepting toy donations for the Toys for Tots foundation!
Between now and December 18th, you may drop off any new and unwrapped toys in the donation box located in Lehman Volvo Cars of York's showroom!
Follow Lehman Volvo Cars on Facebook and Twitter to stay updated with dealership news!
The Marine Toys for Tots Foundation is a non-profit charity that collects and distributes unused toys to less fortunate children.  The mission of the program "is to collect new, unwrapped toys during October, November and December each year, and distribute those toys as Christmas gifts to needy children in the community in which the campaign is conducted."

Tuesday, December 12, 2017

Jason's Journal: Tire Pressure

Measuring your Tire Pressure
By: Jason McKinsey
Imagine this: You jump into your Volvo and start the engine.  Your heated seats and steering wheel feel amazing on this cold November morning.  You begin driving down the driveway and notice an orange warning light on the instrument panel which reads “Low Tire Pressure.”  You step out of your Volvo and begin to assess your tires.  The tires appear normal. You think, “Maybe the message is a false alarm.”  This nuisance is all too familiar to drivers this time of year.  But, why does this happen?
The pressure in your tires drop one pound of pressure for every 10 degree temperature drop.  Meaning, if you set your pressure to 36 PSI (Pounds per Square Inch) in 90-degree July weather, and today its 30 degrees outside, your tires are now 30 PSI.  Newer Volvos are equipped with a tire pressure monitoring system.  This system constantly checks the pressure in your tires and alerts you when the pressure falls below a normal level.  The “Low Tire Pressure” message displays when the tire pressure decreases to 30 PSI, and the “Very Low Tire Pressure” message displays when the tire pressure decreases to 20 PSI.  Both messages require attention because a low tire pressure will lead to serious issues.
An under inflated tire causes abnormal inner and outer wear on the tire tread.  An extremely under inflated tire will, at best, cause damage to the sidewall of the tire. Thus, making it necessary to replace the tire.  On the other end of things, over inflated tires will cause abnormal wear in the center section of the tire tread and reduce the life of the tire.
Having the correct tire pressure is vital.  You can find the correct PSI listed on the driver side door jamb.  The correct tire pressure of all automobiles is determined by the manufacturer.  Even though the tire may say maximum pressure 50 PSI, you should always follow your vehicle manufacturer recommended pressure.  The same tire on a different brand of vehicle may call for different tire pressures per manufacturer’s recommendations.
When checking your tire pressure, I recommend using a high quality tire gauge.  Using an inexpensive tire gauge, or the local gas station’s gauge, can provide a false reading due to possibly being calibrated incorrectly. 
After adjusting the tire pressure, you may need to drive for a short distance to reset the warning.  If that doesn’t reset the warning, you may need to access the tire pressure monitoring system through the menu from your center console display.
If you have questions or are experiencing any difficulty, please contact our service department at 717-755-7676 or at jason@lehmanvolvocarsyork.com.

Monday, December 11, 2017

Raising Funds and Awareness for the PA Breast Cancer Coaltion

During the month of October, Lehman Volvo Cars helped "Drive Out" Breast Cancer by joining forces with the PA Breast Cancer Coalition (PBCC) and made a donation for every new car sold in October.
The Lehman team is proud to announce that over $1,400 was raised between the two Lehman Volvo Cars locations in York and Mechanicsburg.  Congratulations to all the dealerships that participated in the Drive Out Breast Cancer campaign to raise funds and awareness for this great cause!
This is Lehman Volvo Cars’ second year participating in the "Drive Out Breast Cancer" campaign.
To learn more about the “Drive Out Breast Cancer” campaign and the PBCC organization, visit www.pabreastcancer.org.

Saturday, October 28, 2017

Jason's Journal: Volvo Coolant 101

Jason McKinsey, Lehman Volvo Cars Service Manager, writes about Volvo trending topics, including this month’s segment on the importance of using the correct coolant in your Volvo.
Looking for more information on a particular Volvo service topic?  Submit your topic suggestion to Jason at jason@lehmanvolvocarsyork.com.

Volvo Coolant: 101
By: Jason McKinsey

With cooler weather on the horizon, many Volvo owners may be concerned with the condition of their vehicle’s coolant, also known as antifreeze. Owners worry about the ability of their vehicle’s coolant to withstand the low winter temperatures, as well as the proper type of coolant to use.

Why does your engine need coolant?  Heat is a byproduct of the internal combustion engine. Approximately one third of the energy created by the fuel/air mixture of an internal combustion engine produces usable power.  The other two thirds of the energy is generated in heat form. Therefore, the engine must be cooled to maintain safe operating temperatures and to avoid engine damage or failure. Water transfers heat efficiently, but it has some issues when exposed to harsh conditions in and around an automotive engine. The largest issue is when water turns into steam before the engine reaches operating temperature and freezes.  This causes damage to the engine when temperatures drop below freezing. Water also causes corrosion in the metals of an engine.  Coolant is used to raise the boiling point and lower the freezing point of water, as well as protect the cooling system and prevent engine corrosion. Coolant is extremely important to your Volvo engine.

Most common engine coolants are made with Ethylene Glycol or Propylene Glycol. Knowing which one your Volvo requires is vital! Volvo uses an Ethylene Glycol coolant mixture that is 50/50 coolant and water.  When mixing your coolant with water, be sure to use a low mineral water.  This will prevent mineral deposits from forming in your Volvo’s engine.  If you are unsure of the mineral content of your proposed water source, use distilled water. Now the big question: what kind of coolant to use?

A high quality coolant will provide thousands of hours and 150,000+ miles of problem free driving. A less-expensive, low quality coolant uses lower quality rust inhibitors and will need replaced more often to maintain a corrosion free cooling system. If corrosion occurs, particles build up causing blockage in smaller passages of the cooling system—either in the radiator and/or in the heater core.  Both of which, are costly to replace.  Mixing different types of engine coolant can cause “carcinogenic nitrosamines,” a gel-like substance that can also cause blockage in the cooling system. It is extremely important to use the same coolant that is currently in your Volvo to avoid these problems.

Our Volvo technicians can easily check your coolant based on its appearance and density.  Your Volvo’s coolant should be routinely checked and topped off.  If the coolant is discolored, contaminated, or does not perform in cold temperatures, a coolant flush and fill service should be performed.  The proper mixture of Volvo coolant will provide antifreeze protection down to -36 degrees Fahrenheit.  Feel free to contact our service department if you would like to have your Volvo’s engine coolant checked. 

To help prepare your Volvo for the winter weather, Lehman Volvo Cars is offering a special savings on a coolant flush and fill for only $99.95* (regularly priced at $138.00), when you mention this article. 

As always, please do not hesitate to contact me at Jason@lehmanvolvocarsyork.com or by phone at 717-755-7676.

*plus tax. Offer ends 11.30.17.

Thursday, October 26, 2017

Lehman Employee's Connection to Breast Cancer Awareness Month

Jennifer Entler is not only a valued Lehman Volvo Cars employee of 18 years, but she is also a Breast Cancer Survivor.  As many of us know, October is Breast Cancer Awareness month, but to Jennifer every month is a chance to spread awareness of this terrible disease that affects so many loved ones. She is a huge advocate for mammograms and believes that early detection saves lives. Spreading the word about the importance of routine mammograms is Jennifer's goal. Read her story below.

Help Lehman Volvo Cars "drive-out" breast cancer this month! For every new car sold in the month of October, Lehman Volvo Cars will make a donation to the PA Breast Cancer Coalition. 

My Journey to Breast Cancer Free
By: Jennifer Entler

In April of 2014, I was diagnosed with breast cancer after my very first Mammogram. I was just shy of my 41st birthday and I thought it was time to go and have that “dreaded” test taken care of. I am sure glad I did it. After five mammograms, one biopsy, one MRI, one MRI Assisted biopsy and an ultra sound, DCIS (Ductal Carcinoma In Situ) was found in my left breast and was removed. I had 8 weeks of radiation after surgery to further insure the cancer would not come back.

Currently my prognosis is excellent. After a scare last June which required another biopsy that came back clear, I am still following up with a course of Tamoxifen for the next 2 years. I most recently had Genetic testing done to make sure I was not the “Red Flag” in my family. Breast Cancer can be passed down genetically so I wanted to be sure my family members were safe.   Those tests, thankfully, came back negative. 

I have become a HUGE advocate for mammograms. Despite what other organizations have published, I am a firm believer that early detection saves lives. It saved mine and both of my breasts. Had I not gone and had my mammogram when I did, my prognosis would have been drastically different.

I am active with a local support group and I love those ladies. Most of them have been subjected to much more than I due to their type of breast cancer, but we all share similar emotions, fears, experiences and expectations. They keep me strong enough to fight for those who have lost their battles and to keep fighting for others.

1 in 8 women will be diagnosed with Breast Cancer.  I AM, simply 1 of 8. I cannot stress enough how important mammograms are.  Just imagine how many women could be saved by early detection!  I am living proof that early detection is a key to fighting this disease that affects so many of our loved ones.

The Pennsylvania Breast Cancer Coalition is my local charity of choice. The PBCC is THE source of action and information for women in Pennsylvania with breast cancer. Through their outreach and education programs, their legislative victories, and their vast patient resources, they are “one stop shopping” for both the newly-diagnosed and the long-term survivor. They joyfully send out “Friends Like Me” Care Packages free of charge to patients who have been recently diagnosed.  I myself have been a recipient of this care package and it had lots of resources and goodies inside to make anyone’s beginning breast cancer journey a little more emotionally manageable.  90% of all donations to the PBCC go toward programs providing breast cancer education and outreach including: Friends Like Me™, the PBCC Breast Cancer Research Initiative, the Pennsylvania Breast Cancer Coalition Annual Conference, and their traveling photo exhibit 67 Women - 67 Counties: Facing Breast Cancer in Pennsylvania™. Please help them with their mission of finding a cure now…so our daughters won’t have to.

Follow Lehman Volvo Cars on Facebook and Twitter to learn more about the PA Breast Cancer Coalition and our mission to "drive-out" breast cancer!

Nominate a Family in Need of a Car Seat

The holiday season is quickly approaching which means Lehman Volvo Cars' annual “Protect the Gifts” Car Seat Campaign is just around the corner!

There are many new parents in the Central Pennsylvania region who simply cannot afford new child seats for their families and unfortunately end up compromising on safety.  Based on Volvo Cars' core value of safety and Lehman Volvo Cars’ philanthropic efforts, the “Protect the Gifts” Car Seat Campaign provides families in need of new infant, toddler, or booster car seats at no cost.  In past years, Lehman Volvo Cars distributed 50 new car seats to deserving families in both the Mechanicsburg and York surrounding areas.

Lehman Volvo Cars Owner and President, Ray Bromley explains: “During this time of year, the tendency is to start compiling a list of gifts for loved ones and we don’t always take the time to reflect upon the gifts we already have…our children. This campaign is a nice way of putting that thought into a meaningful effort for our community.”

Families may be nominated by sending an email to contest@lehmanvolvocars.com.  Lehman Volvo Cars will select families from the e-mails received and provide up to 50 car seats to be delivered at both Lehman Volvo Cars of Mechanicsburg and York.  Nominations close on Wednesday, November 15th.

Tuesday, October 24, 2017

New Service: Care by Volvo

The launch of the all-new 2019 Volvo XC40 premium SUV is being accompanied by the launch of something else entirely: Care by Volvo, a new subscription service that will redefine the way people approach the process of buying vehicles.

Care by Volvo will feature a national, flat-rate monthly fee that includes all of the traditional extras of buying a car, such as insurance, maintenance and down payments. It works very much like the subscription program used by many mobile phones.

The process is free from negotiation and starts with the online order. An interested buyer can simply order online, head over to the nearest Volvo dealership and drive away after signing their contract their new Volvo without having to worry about all the usual hassle.

“This is simple and clear, everything but fuel is basically included in one flat rate,” said Lex Kerssemakers, President & CEO of Volvo Cars USA, “This is the next step toward making life less complicated for customers.”

The service is similar to leasing, but with more costs already included and a shorter contract period—likely 12 to 18 months. When that period is up, you can simply walk away, swap to a new Volvo or keep the car by paying the remaining amount owed on it.

The clear benefit is that everything is included. You don’t have to worry about depreciation, or wear and tear, or insurance, and you’ll even have the benefit of a number of additional Volvo services. “With Care by Volvo, we introduce a new car access for the modern age,” said Håkan Samuelsson, President and CEO. “In a time where consumers are used to transparent flat fees for all sort of services, the traditional process of buying and owning a car can be perceived rather complicated. Care by Volvo changes all of that.”

Full details and pricing for Care by Volvo in the US will be announced at the 2017 Los Angeles Auto Show where the new XC40 will make its US debut.

This article is presented by Lehman Volvo Cars. Original article: click here.  

Monday, October 23, 2017

Volvo Unveils 2019 XC40

Volvo Cars announced the new 2019 Volvo XC40, a premium compact SUV that will launch in the United States in the first quarter of 2018 as the first example of the Swedish automaker’s new 40-series model line.

The Volvo XC40 also marks the first iteration of the new Compact Modular Architecture, which will underpin all subsequent 40-series models, including fully electrified vehicles.

“The XC40 is our first entry in the small SUV segment, broadening the appeal of the Volvo brand and moving it in a new direction,” said Håkan Samuelsson, president and chief executive. “It represents a fresh, creative and distinctive new member of the Volvo line-up.”

The new 2019 Volvo XC40 is designed to appeal to younger audiences while presenting a modern expression of Scandinavian design highlighted by a new version of the brand’s signature grille, a tall ride height, large wheels, a strong profile and the distinctive Thor’s hammer daytime running lights. The exterior will be offered with a wide range of body colors and color-contrast roofs to provide up to 17 unique combinations.

Connectivity and clever functionality are core to the XC40’s interior, which features large door pockets and a customizable cargo area to help meet the storage needs of daily life as well as Wireless Qi mobile phone charging and Bluetooth connectivity with a standard 9-inch Sensus Connect touchscreen to help reduce cable clutter. During the day, an available panoramic sunroof can provide natural light, while at night LED illumination can be configured to match mood or temperature.

Also standard are Intellisafe technologies and four years of Volvo On Call, the former making the XC40 one of the best-equipped small premium SUVs on the market when it comes to safety. It includes various driver assistance features such as Cross Traffic alert with brake support, a 360-degree Camera, Run-off Road protection and Pilot Assist.

Launching with the 2019 Volvo XC40 is a new model of car access called Care by Volvo, an all-inclusive, negotiating-free option that will be offered alongside traditional purchase and lease choices to facilitate getting your hands on a new Volvo. It will include maintenance, insurance and the opportunity to upgrade to a new car as early as 12 months, with more details to come at the upcoming Los Angeles Auto Show in November.

This article is presented by Lehman Volvo Cars. View original article here

Welcoming Mike Dugan to the Lehman Team

Mike Dugan joined the Lehman Volvo Cars of Mechanicsburg team earlier this month as a Sales Consultant.  Mike’s outgoing personality and selfless attitude makes him an excellent addition to the Lehman family!
With roughly 20 years of sales experience under his belt, Mike understands the importance of providing the highest level of customer service to his clients.  Mike began his automotive sales career in 2012, and is now returning after taking a 3 year hiatus in which he coached the varsity wrestling team at his son’s high school.  “There is nothing more important than family,” says Mike Dugan. “My son and I developed a special bond in those three years when I was the wrestling coach, and I wouldn’t trade those moments in for anything.” Mike’s son recently graduated high school and is currently serving his country in the U.S. Air Force active duty. 
Mike has always been a “car guy,” and admits that the P1800 is his all-time favorite Volvo.  He is excited to bring a genuine dedication to the Lehman Volvo Cars team and the Volvo brand. Outside of work, you can find Mike rooting for his favorite sports team, the Pittsburgh Steelers, or spending time with his wife of 16-years, daughter, son, and stepson. Mike is currently finishing his own college degree part-time.  
Contact Mike Dugan for all your automotive needs at mdugan@lehmanvolvocars.com or at 717-691-8400 x 223.

Tuesday, October 3, 2017

Jason's Journal: Which Octane Fuel to use in your Volvo

Jason McKinsey, Lehman Volvo Cars Service Manager, writes about Volvo trending topics, including this month’s segment on the importance of using the correct octane fuel in your Volvo.
Looking for more information on a particular Volvo service topic?  Submit your topic suggestion to Jason at jason@lehmanvolvocarsyork.com.

Jason's Journal: Which Octane Fuel to use in your Volvo 
Last month we talked about top tier fuels and how they benefit your Volvo (read last month's article here).  This month, we will discuss a question I hear quite often at the Service Desk.  "What is the correct octane fuel for my Volvo?"
         You've been looking at Volvo's website, browsing our dealerships inventory, studying and comparing each feature and option, and now you did it--you have purchased a new Volvo.  As you read through the owner’s manual (which we know everyone does!) you come across the section on fuel requirements.  It states “minimum 91 octane”.  So, what does that mean and why should you care?  Besides, why would you pay more for a higher-octane fuel when the less expensive options seem to work just fine?
         Let’s start out with what fuel octane rating is.  Octane rating is a measurement of the performance of fuel.  The higher the number, the more compression the fuel can withstand before detonating.  This is important because in your Volvo's advanced turbo and/or supercharged engine, compression can be quite high. Using a lower octane fuel than what is recommended can cause engine knocking or pinging.  Engine knock would be most noticed under acceleration and is an audible sound.  The condition (engine knocking) is caused by pockets of fuel igniting during the engines compression stroke outside the normal time for ignition of the fuel to occur.  Engine knock causes many long term harmful effects as it increases heat inside the engine to extreme levels.  The extreme heat causes damage to the engine's spark plugs, intake and exhaust valves, pistons and other internal engine components, which can be very costly to repair.
      Short term effects of a lower octane fuel than what is recommended are low fuel economy and reduced engine performance.  No one wants that! So, saving a couple bucks on a fill up at the pump might not be saving you as much as you think.  Using the recommended octane fuel is the only way to ensure you get the performance and fuel economy your Volvo was designed to obtain. 
      If you have opted for one of the less spirited, yet still spectacular, Volvos which require a lower octane fuel, there are no real benefits to using higher-octane fuel. Use of a higher-octane fuel than recommended will not harm your Volvo, but the money you save using the correct fuel will allow you to purchase some great accessories for your new Volvo (view accessory specials here).  If you have any further questions please email me at jason@lehmanvolvocarsyork.com

If you have questions regarding the recommended octane rating for your Volvo, please do not hesitate to contact our service and sales team at (717) 755-7676.

Monday, September 25, 2017

The New Lehman Service Lane Experience

To better serve you, the Lehman Volvo Cars service team has integrated an easy, hands-on, informative new service experience during your next vehicle check-up. Please review the following information to better understand the new service experience process.

During your next service visit, it is important to drive completely into the service drive-in lane. If you do not feel comfortable doing so, a Lehman representative is happy to assist you. Upon your arrival, you will be greeted by a Lehman representative in the service drive-in lane.

Once parked, a member of the Lehman service team will conduct a brief vehicle walk-around to ensure that all of your vehicle concerns are addressed. A tablet will be utilized to review the service(s) that will be performed on your vehicle. This entire process takes less than 5 minutes, and you will walk away with a better understanding of your vehicle!

Schedule your next service appointment online at our York or Mechanicsburg locations. We look forward to seeing you soon.

Jason's Journal: Why Use Top Tier Fuels in Your Volvo

Jason McKinsey, Lehman Volvo Cars Service Manager, writes about Volvo trending topics, including this month’s segment on the importance of using Top Tier fuel in your Volvo.

Looking for more information on a particular Volvo service topic? Submit your topic suggestion to Jason at jason@lehmanvolvocarsyork.com.

Why Use Top Tier Fuels in Your Volvo?
Article by Jason McKinsey

Over the years I have enjoyed assisting countless Volvo owners. Working at the service desk for the last 20+ years has brought many Volvo questions to my attention. I hope to address some of these in my monthly articles. I am open to any topic pertaining to your Volvo and welcome your suggestions for future articles.
This month I will be talking about the use of Top Tier fuels and what they mean to you and your Volvo.  Top Tier fuel was a standard developed in 2004 to protect sophisticated engines from carbon build up in the intake and fuel systems of your engine. So why would it matter if your Volvo has a buildup in the intake or fuel system?  Here is a list of issues caused by buildup in the intake and fuel systems:
  • Hesitation accelerating
  • Knocking or pinging
  • Reduced fuel economy
  • Rough idle
Not exactly what you are looking for from your new or gently pre-owned Volvo.  Independent studies have shown using a top tier fuel would cause 19 times fewer carbon deposits and reduce intake deposits inside the engine by 42-72%.  I would relate this to a low carb, yet high protein meal for your Volvo. Top Tier gasolines provide an extra level of engine protection. By supplying additional additives to the fuel, it decreases engine deposits and creates increasing engine performance over the life of your Volvo.  The effect of engine deposits in the independent studies could be seen within 4,000-5,000 miles. Thinking about how long the average Volvo lasts, imagine the effects!
Please see my links below for additional information. Next month I will discuss the correct fuel octane and what it means to you and your Volvo.

Monday, February 20, 2017

Pam Peffer Nationally Ranks In Top 100 Volvo Sales Consultants

Congratulations to Lehman Volvo Cars' Sales Consultant, Pam Peffer, for nationally ranking in the top 100 Volvo Sales Consultants for 2016. 
"Ranking among the top 100 Sales Consultants in the nation is a great honor," says Pam Peffer. "For me, the biggest compliment is when I receive a referral or a repeat client. It truly makes my day to see happy clients!"
The “Sales Consultant Excellence” program challenges Volvo sales consultants to demonstrate excellence in performance, expertise and customer experience throughout the year.  The ranking is determined by certain criteria, one of which is the Sales Consultant's Customer Satisfaction Index (CSI).  The challenge concluded on January 3rd of 2017.
"After 13 years with Lehman Volvo Cars, I have never seen this much excitement about our product line.  It’s a thrilling time to be with Volvo and I appreciate everyone's help along the way,” Pam Peffer added.
Lehman Volvo has a dedicated team of sales and service consultants. Customer satisfaction has been Lehman Volvo Cars' #1 priority and always will be.  Please contact our sales and service departments for any of your Volvo needs.  Visit LehmanVolvoCars.com or call 717-691-8400.
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