Tuesday, October 3, 2017

Jason's Journal: Which Octane Fuel to use in your Volvo

Jason McKinsey, Lehman Volvo Cars Service Manager, writes about Volvo trending topics, including this month’s segment on the importance of using the correct octane fuel in your Volvo.
Looking for more information on a particular Volvo service topic?  Submit your topic suggestion to Jason at jason@lehmanvolvocarsyork.com.

Jason's Journal: Which Octane Fuel to use in your Volvo 
Last month we talked about top tier fuels and how they benefit your Volvo (read last month's article here).  This month, we will discuss a question I hear quite often at the Service Desk.  "What is the correct octane fuel for my Volvo?"
         You've been looking at Volvo's website, browsing our dealerships inventory, studying and comparing each feature and option, and now you did it--you have purchased a new Volvo.  As you read through the owner’s manual (which we know everyone does!) you come across the section on fuel requirements.  It states “minimum 91 octane”.  So, what does that mean and why should you care?  Besides, why would you pay more for a higher-octane fuel when the less expensive options seem to work just fine?
         Let’s start out with what fuel octane rating is.  Octane rating is a measurement of the performance of fuel.  The higher the number, the more compression the fuel can withstand before detonating.  This is important because in your Volvo's advanced turbo and/or supercharged engine, compression can be quite high. Using a lower octane fuel than what is recommended can cause engine knocking or pinging.  Engine knock would be most noticed under acceleration and is an audible sound.  The condition (engine knocking) is caused by pockets of fuel igniting during the engines compression stroke outside the normal time for ignition of the fuel to occur.  Engine knock causes many long term harmful effects as it increases heat inside the engine to extreme levels.  The extreme heat causes damage to the engine's spark plugs, intake and exhaust valves, pistons and other internal engine components, which can be very costly to repair.
      Short term effects of a lower octane fuel than what is recommended are low fuel economy and reduced engine performance.  No one wants that! So, saving a couple bucks on a fill up at the pump might not be saving you as much as you think.  Using the recommended octane fuel is the only way to ensure you get the performance and fuel economy your Volvo was designed to obtain. 
      If you have opted for one of the less spirited, yet still spectacular, Volvos which require a lower octane fuel, there are no real benefits to using higher-octane fuel. Use of a higher-octane fuel than recommended will not harm your Volvo, but the money you save using the correct fuel will allow you to purchase some great accessories for your new Volvo (view accessory specials here).  If you have any further questions please email me at jason@lehmanvolvocarsyork.com

If you have questions regarding the recommended octane rating for your Volvo, please do not hesitate to contact our service and sales team at (717) 755-7676.

Monday, September 25, 2017

The New Lehman Service Lane Experience

To better serve you, the Lehman Volvo Cars service team has integrated an easy, hands-on, informative new service experience during your next vehicle check-up. Please review the following information to better understand the new service experience process.

During your next service visit, it is important to drive completely into the service drive-in lane. If you do not feel comfortable doing so, a Lehman representative is happy to assist you. Upon your arrival, you will be greeted by a Lehman representative in the service drive-in lane.

Once parked, a member of the Lehman service team will conduct a brief vehicle walk-around to ensure that all of your vehicle concerns are addressed. A tablet will be utilized to review the service(s) that will be performed on your vehicle. This entire process takes less than 5 minutes, and you will walk away with a better understanding of your vehicle!

Schedule your next service appointment online at our York or Mechanicsburg locations. We look forward to seeing you soon.

Jason's Journal: Why Use Top Tier Fuels in Your Volvo

Jason McKinsey, Lehman Volvo Cars Service Manager, writes about Volvo trending topics, including this month’s segment on the importance of using Top Tier fuel in your Volvo.

Looking for more information on a particular Volvo service topic? Submit your topic suggestion to Jason at jason@lehmanvolvocarsyork.com.

Why Use Top Tier Fuels in Your Volvo?
Article by Jason McKinsey

Over the years I have enjoyed assisting countless Volvo owners. Working at the service desk for the last 20+ years has brought many Volvo questions to my attention. I hope to address some of these in my monthly articles. I am open to any topic pertaining to your Volvo and welcome your suggestions for future articles.
This month I will be talking about the use of Top Tier fuels and what they mean to you and your Volvo.  Top Tier fuel was a standard developed in 2004 to protect sophisticated engines from carbon build up in the intake and fuel systems of your engine. So why would it matter if your Volvo has a buildup in the intake or fuel system?  Here is a list of issues caused by buildup in the intake and fuel systems:
  • Hesitation accelerating
  • Knocking or pinging
  • Reduced fuel economy
  • Rough idle
Not exactly what you are looking for from your new or gently pre-owned Volvo.  Independent studies have shown using a top tier fuel would cause 19 times fewer carbon deposits and reduce intake deposits inside the engine by 42-72%.  I would relate this to a low carb, yet high protein meal for your Volvo. Top Tier gasolines provide an extra level of engine protection. By supplying additional additives to the fuel, it decreases engine deposits and creates increasing engine performance over the life of your Volvo.  The effect of engine deposits in the independent studies could be seen within 4,000-5,000 miles. Thinking about how long the average Volvo lasts, imagine the effects!
Please see my links below for additional information. Next month I will discuss the correct fuel octane and what it means to you and your Volvo.

Monday, February 20, 2017

Pam Peffer Nationally Ranks In Top 100 Volvo Sales Consultants

Congratulations to Lehman Volvo Cars' Sales Consultant, Pam Peffer, for nationally ranking in the top 100 Volvo Sales Consultants for 2016. 
"Ranking among the top 100 Sales Consultants in the nation is a great honor," says Pam Peffer. "For me, the biggest compliment is when I receive a referral or a repeat client. It truly makes my day to see happy clients!"
The “Sales Consultant Excellence” program challenges Volvo sales consultants to demonstrate excellence in performance, expertise and customer experience throughout the year.  The ranking is determined by certain criteria, one of which is the Sales Consultant's Customer Satisfaction Index (CSI).  The challenge concluded on January 3rd of 2017.
"After 13 years with Lehman Volvo Cars, I have never seen this much excitement about our product line.  It’s a thrilling time to be with Volvo and I appreciate everyone's help along the way,” Pam Peffer added.
Lehman Volvo has a dedicated team of sales and service consultants. Customer satisfaction has been Lehman Volvo Cars' #1 priority and always will be.  Please contact our sales and service departments for any of your Volvo needs.  Visit LehmanVolvoCars.com or call 717-691-8400.
Follow us on Facebook to stay up-to-date with Volvo news.